Terms of Service
Last updated: May 2025
Who these terms apply to
These terms govern your use of the clvrd.com website and any services provided by CLVRD. By accessing this website or engaging CLVRD for a project, you agree to these terms. If you are entering into an agreement on behalf of a company or organization, you represent that you have the authority to bind that entity.
Services
CLVRD provides custom web development, mobile application development, digital marketing, brand strategy, and AI integration services. The scope, timeline, and deliverables for each engagement are defined in a separate written agreement or statement of work signed by both parties. These terms of service govern your general use of our website and do not constitute a service contract on their own.
Project agreements
All client work begins with a written agreement that outlines scope, deliverables, timeline, payment terms, and ownership of work product. That document governs the specific engagement. In any conflict between these general terms and a project agreement, the project agreement takes precedence.
Payment
Payment terms are specified in each project agreement. Default terms are 50% upfront and 50% upon delivery. Monthly retainers are invoiced at the start of each billing period. Late payments may result in work pausing until the account is current. All fees are non-refundable unless otherwise stated in writing.
Intellectual property
Upon receipt of final payment, clients receive full ownership of all custom work product created specifically for their project, including code, design files, and copy. CLVRD retains the right to reference the work in its portfolio unless the client requests otherwise in writing. CLVRD retains ownership of any pre-existing tools, frameworks, or templates used in the delivery of work.
Confidentiality
CLVRD treats client business information as confidential. We do not share details about your project, business operations, or data with third parties, except where required to deliver the agreed services (e.g., hosting providers, email infrastructure). Clients are likewise expected to keep any proprietary tools or methodologies shared by CLVRD confidential.
Limitation of liability
CLVRD is not liable for indirect, incidental, or consequential damages arising from the use of this website or from services delivered under a project agreement. Our total liability for any claim related to a specific project is limited to the fees paid by the client for that project in the preceding 3 months.
Website use
You may use this website for lawful purposes only. You may not attempt to gain unauthorized access to any part of the site, disrupt its operation, or use it to transmit harmful content. CLVRD reserves the right to block access for any reason without notice.
Governing law
These terms are governed by the laws of the Province of British Columbia, Canada, without regard to conflict of law provisions. Any disputes arising from these terms or from a CLVRD engagement will be resolved in the courts of British Columbia.
Changes
We may update these terms at any time. Continued use of the website or services after changes are posted constitutes acceptance. The date of the last update is shown below.
Contact
Questions about these terms? Email us at hello@clvrd.com.